RE: [World] Fabricating a waiver for pre-existing scratches

>>>With the waiver and a confidant attitude on the part of the window cleaner there should be no doubt they were scratched by other than window cleaner. -- Norm Winton<<<

 

The waiver won't keep anyone from believing the window cleaner was incompetent.

 

Also - ironically enough - a little forensic work on the part of the builder could prove that the damage occurred when the glass was cleaned.

At that point you'll try to convince them them that fabricating debris is a quality issue - but they are probably going to think you're still just trying to BS your way out of trouble.

 

Thanks,

Gary Mauer
Since 1996  - the Window Cleaning Network
Oconomowoc, Wisconsin, USA
www.window-cleaning.net